Boost your skills.
Transform the future.

We offer top-notch Service Design training. Whether you’re a professional or a newbie, we have the right training for you and your organisation.

Learn & Lunch: [free] design thinking training
Service Design Café: [gratuito] formação design thinking
Learn & Lunch: [free] design thinking training
Service Design Experience
Remote Service Design Masterclass
Remote Service Design masterclass

Learn & Lunch: [free] design thinking training

Free online design thinking training Every week, at set days from 12:00 to 13:00 (Amsterdam time) we organize a learning lunch. Topics all lay within the design field and can range from service design to UX design, business design and design thinking training. Koos has trained over 2000 people in Service Design and our Service [...]

Service Design Café: [gratuito] formação design thinking

Formação online e gratuita em design thinking Todas as semanas, nos dias definidos das 15:00 às 16:00 (hora de Lisboa), organizamos um Service Design Café. Todos os tópicos enquadram-se na área do design e podem variar desde o service design até ao UX design, business design e formação em design thinking. A Koos já formou [...]

Learn & Lunch: [free] design thinking training

Service Design Experience

O Service Design Thinking Experience é um evento inspirador de meio dia que mostra o valor do Service Design Thinking. Este evento está recheado de sessões de trabalho e workshops oferecidas por especialistas de Service Design Thinking e Customer Experience.

Remote Service Design Masterclass

Learn by doing. We have created a hands-on masterclass, aimed at professionals from different sectors. We use a mix of practical experience, tools and methods to help you design the ultimate customer experience. Our methodology is set up in such a way that you’ll be able to directly implement your learnings.

We have created this Service Design masterclass in such a way that relative newcomers to the field can fully understand it, but it is smart and rich enough to keep intermediate trainees on their toes as well.

Remote Service Design masterclass

Leren door te doen. We hebben een masterclass van 4 dagdelen op afstand gecreëerd, gericht op professionals uit verschillende sectoren. We gebruiken een mix van praktische ervaring, tools en methoden om u te helpen bij het ontwerpen van de ultieme klantervaring. Onze methodologie is zo opgezet dat je opgedane inzichten direct kunt toepassen in je dagelijkse werk.

Learn and play service design with us

Service Design Days 2020: Harry Potter, Kings Cross and Spaceships

Service Design and the transition to a Circular Economy

Looking back on our first fully remote project

Preparing for the new world

Anniversary Interview – Jette

How to fulfill work-related needs?

The new balancing act between life and work

Why design can help your company in times of crisis

How do you set up a remote user test?

When your home becomes your office

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