
Learn & Lunch: Agile and Service Design
Become a Customer Journey specialist.
Customer journeys are becoming a commodity. Although a lot of organisations are still in the early stage of mapping proper customer journey maps. What are actually the basic building blocks of a journey?

Why we learn & Lunch?
Get out of your bubble and learn remotely during these strange times. While working from home, let’s keep our spirits up and work on our design knowledge and skills! Koos organizes these lunch sessions to bring marketing, CX, UX, and other design enthusiasts together. Stay connected and learn cool new design tools and methods. The weekly lunch sessions are interactive which means a combination of listening, doing and reflecting to eventually get some eye-openers or new insights related to service design and UX. Design thinking training has never been so easy.