3 min read
Jun 17, 2021
Service Design for Business is the second book by Ben Reason and Lavrans Løvlie, founders of Livework. In writing this book, they are accompanied by Melvin Fire Flu, Director of Strategy and Business Design at Livework. Therefore, it is no surprise that this book has a more business-savvy approach than its predecessor ‘Service Design: From insight to implementation’. While the first book focused on introducing service design methodologies for beginning service designers, this book is more suitable for the less creative business managers among us.