Business Transformation is not about digitalising current processes. It is about transforming the way your organisation approaches innovation and daily business. It is about how you work. It requires new and powerful ways of working across the business, blending the right elements of design, agile and lean start-up thinking. By streamlining the way you work, you in turn make the entire process more efficient, which leaves you with more time to, for instance, work on improving your customer experience.